Warranties

2 Year Device Warranty

At PMD® Beauty we believe very strongly in product quality and in our quality assurance processes. Every tool is subjected to rigorous inspection and test procedures to ensure it meets our perfectly calibrated specifications. Defective product is extremely rare. We do, however, examine returned products to help us identify product and process improvements.

All PMD Beauty devices come with a 2 year limited warranty covering any manufacturer defect-related problems resulting from everyday use of the product. The warranty does not cover damage resulting from use with a voltage converter or cracks in gemstones on the PMD Clean Pros due to the tool falling or dropping. Skincare and Silversilk™ products are excluded.

Get in touch – We are here to help

If you have any questions or concerns, please contact our PMD Beauty Customer Care: 1-888-445-4532

Monday - Friday 8 AM - 5 PM MT

*For easy troubleshooting, be sure to have your PMD device in hand when calling our Customer Care. Customer care hours and address.

Notice: The customer will be responsible for postage to return the item for warranty work but the company will pay for the postage to send the new item back to the customer.