We are confident in our product effectiveness and offer a 90-days after receipt of delivery satisfaction guarantee. Please contact our product experts at (888) 445-4532 for more information. Our experts are available Monday through Friday 8 am-5 pm MST.

 

We are only able to initiate refunds for products purchased directly from costco.pmdbeauty.com. If purchased from another retailer, please contact them directly for information on their return policy.

 

The Personal Microderm Promise:

 

After your very first treatment, you will feel softer and smoother skin. The Personal Microderm removes the top layer of dead dull skin. With the dead dull skin removed, you will be brighter and your skin smoother than ever! Keep in mind, the Personal Microderm is not a magical device. More significant concerns with your skin may take up to 8 to 12 weeks of consistent treatments. When you are tackling the appearance of fine lines, wrinkles, spots and blemishes, be patient. It takes time to fade away the appearance of your more significant skin challenges. We recommend you take a before and after and be patient.

 

Having trouble with the Personal Microderm?
  1. Review the Personal Microderm “How To” Video to ensure proper use of the Personal Microderm.
  2. Ensure the cap is tightly screwed on and that the filter is clean.Still having trouble?
  3. Please contact our product experts for troubleshooting help at: (888)445-4532.